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Staffing built for skilled nursing, ready for hospitals

Your building stays staffed while everyone sleeps.

CoverGrid doesn't just hold the schedule. It builds it, watches it every hour, fills the holes with the right person, keeps overtime and agency down, and has your PBJ and HPPD ready before anyone asks.

Every hour
Coverage checked, day and night
Seconds
From call-off to replacement offer
Zero
Spreadsheets at quarter close
Care team reviewing a digital staffing board at shift change

3:12 a.m. — handled

Cedar 2nd shift CNA called off. M. Ortiz offered and confirmed — rested, home unit, stays under 40 hours. Nobody was woken up.

The cost of business as usual

Every one of these is a hole somebody has to plug by hand. That's where the money and the good employees go.

  • The 5 a.m. scramble

    Two CNAs call off before day shift. Somebody starts working the phone tree, and the building runs short until someone says yes.

  • Agency invoices nobody planned

    An unfilled hole becomes a premium agency hour at two to three times your own staff's rate — booked in a panic, not in a plan.

  • Overtime that lands on the same people

    The reliable ones get asked first, every time. They burn out, then they leave, and the hole gets bigger.

  • PBJ and survey scramble

    Quarter close turns into a spreadsheet archaeology project, and staffing questions on survey day get answered from memory.

Put your own numbers in.

See what your building could recover by moving agency hours in-house, preventing overtime before it's scheduled, and giving your scheduler their week back. Nothing is sent anywhere — the math happens right here.

  • Agency shifts offered to your own staff first
  • Overtime forecast and headed off before the week starts
  • Coverage checked every hour, day and night
Estimated annual recapture$71,946$5,996 per month
Agency shifts filled in-house
$2,088/mo
Avoidable overtime prevented
$660/mo
Scheduler time returned to the floor
$3,248/mo

An estimate from the numbers you entered: 40% of agency hours moved to your own staff, a quarter of overtime avoided, and scheduler hours valued at $30. Your results depend on your roster.

Scheduling & coverage

The hole is filled before anyone picks up a phone.

Required counts are held unit by unit, shift by shift, Sunday through Saturday. When someone calls off, the best-ranked qualified, rested person is offered the shift and confirmed — with a plain-English reason on every fill.

  • Schedules generated weeks out and balanced automatically
  • Drag-and-drop floating with seniority-weighted fair rotation
  • A call-off cushion so you're covered before the phone rings

Coverage board

3:12 a.m.

K. Alvarez

Birch · 1st

M. Ortiz

Cedar · 2nd

Filled

T. Whitfield

Dogwood · 2nd

R. Boone

Cedar · 3rd

Cedar 2nd shift CNA called off. M. Ortiz offered and confirmed — rested, home unit, stays under 40 hours.

Labor & cost control

Overtime is prevented, not reported.

Live HPPD against your target, by unit and by day, driven off real census. Agency is flagged as a last resort with the cheaper in-house option shown beside it, and payroll-ready exports come out of the same data you scheduled.

  • Overtime forecast before the week starts
  • Census-driven staffing targets and hourly cost visibility
  • Agency budgets and per-week shift caps enforced automatically

PPD this week

Goal 3.60

Wednesday is running over goal. Two people are already flagged for a low-census recommendation.

People & retention

Your staff carry the schedule in their pocket.

Floor staff see their shifts, claim open ones by text, punch in on the wall tablet and check their own attendance points — privately. Managers get a phone-sized command center instead of a spreadsheet.

  • Open shifts offered and claimed by text message
  • Earned wage access on hours already worked
  • Recognition, reward points and a shift buy-back program
Time, attendance & compliance

Survey day answers itself.

Punch-based time clock with early and late exceptions, automatic attendance points with private notices, license expirations flagged a week out, and CMS PBJ built continuously from the live schedule and punches.

  • Licenses and credentials watched with expiration warnings
  • Full activity log with one-click undo on every action
  • PBJ and HPPD ready before anyone asks for them

Activity log

Punch in — Birch 1st

On time

License renewal due

In 7 days

Attendance point removed

Shift buy-back

PBJ quarter export

Ready

Every action is recorded with who, when and why — and any of it can be undone in one click.

Built for how a building actually runs

Side by side with the scheduling software you already know.

  • Builds the schedule for you

    CoverGrid

    Generated, balanced and published for you

    Traditional scheduling software

    You build it, it stores it

  • Call-off at 5 a.m.

    CoverGrid

    Replacement ranked, invited and filled automatically

    Traditional scheduling software

    You post an open shift and wait

  • Overtime

    CoverGrid

    Prevented before it's scheduled

    Traditional scheduling software

    Reported after it happens

  • Why this person?

    CoverGrid

    Plain-English reason on every fill, with runner-ups

    Traditional scheduling software

    No explanation

  • PBJ / HPPD

    CoverGrid

    Continuous, from the live schedule and punches

    Traditional scheduling software

    Separate module or export

  • After hours

    CoverGrid

    Runs itself hourly, all night, every night

    Traditional scheduling software

    Nobody's watching

  • Mistakes

    CoverGrid

    One-click undo on any recorded action

    Traditional scheduling software

    Fix it by hand

Common questions

Ready to stop working the phone tree?

Turn it on in watch-only mode, see exactly what it would have done all week, and go live when your team is comfortable.

See it running